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I’ve
known hundreds of companies with upper management who do
not see the correlation between online advertising and
online success, many of them IT people, but also
marketing, sales and top management people as well.
There’s little surprise that IT should avidly avoid more
responsibility, but, for the life of me, I’ve never been
able to reconcile the lack of interest and appreciation
of the facts as shown by top marketing people at large
companies, not just mom and pop outfits.
It is
a undisputed fact that 80% of all online purchases
originate with an online search through Google or Yahoo,
who have 80+% of the search market, or one of the others
such as MSN or AOL. The other 15% is from those who
already know about the site in the first place, i.e.
Sears, Target, Barnes and Nobles, Etc.
These
facts have been widely reported in both the trade press
and mass media. How could marketing and sales
professionals at corporate vice presidency levels either
miss this vitally important information or ignore it
even if they’ve seen it? It’s beyond comprehension, and
they ignore these facts at their peril and at the peril
of their companies.
Let’s
take this business opportunity from the top, keeping it
simple and thinking it through logically.
If you
are reading this article, the chances are very good that
you have either spent good money on a web site, or you
are about to contract for an original site or a re-work
of one done some time ago. You know or should know by
now that content is king. A content rich site will beat
one that just looks good, but doesn’t provide much in
the way of pertinent information - every day of the
week. Indefinite words have been or will be eschewed in
favor of meaningful words that say precisely what is
being offered on the site. A site must offer something
of value to some portion of the Internet audience or
there’s really no reason to launch it in the first
place. But, again, you must know this already.
Next,
you should be convinced of the need for a good header to
be placed in the html code which lies behind each
important page on your site. It’s not good enough to
have a good site. You want to be found; to reach that
goal, the next step is to insure, to the extent
possible, that your site is found in the natural results
(unpaid) of searches at Google, Yahoo and MSN among
others. What your site needs is a good title – Welcome
to the Logical Corporation web site doesn’t cut it – a
good description that will appear in the search results,
written to entice searchers to click through to your
site, and a pertinent group of the words searchers will
use to find your products and services. With these
elements in place you can expect to be found in the top
ten results if you are lucky. Without these elements,
your site will not see the light of day, regardless of
the state of your luck
Now we
come to another reason for my writing this, why you
should seriously consider a PPC ad campaign with Google.
PPC stands for Pay Per Click through to a particular web
site. There are some twenty billion web sites extant on
the Internet. Depending on your business niche, your
site may have several hundred thousand or even millions
of competitive sites vying for searcher attention. That
amounts to some very tough odds indeed. 600 million
searches per week at Google alone suffices to somehow
cut through this pile of confusion, but Google indexes
only some of the web sites wandering around the virtual
ether. It’s awfully tough for any web site to be found
without the owner anteing up for an ad campaign.
Before
you mentally shut down, because you are fearful of
spending too much money on PPC ad campaigns, let’s go
over the salient factors here. You do have a worthwhile
product or service which you want to augment sales via
the Internet – do you not? Otherwise you wouldn’t have
gone to the trouble and cost of having a web site in the
first place – again, you would not have, right?
PPC
campaigns can cost whatever you want them to. Normally,
3% of forecasted sales sets a good benchmark for what
should be spent on advertising a brick and mortar store
or service center. Why should Internet advertising be
any different? It shouldn’t, but again, you can set any
level of cost to begin a campaign and ante up as you
achieve your level of comfort. Your costs can be refined
to set limits on a daily, weekly and monthly basis.
There are no contracts covering any period of time at
all. You can shut down a campaign anytime after going
live with it. (You know, of course, that you do not have
such control over radio, TV or print advertising.)
There
are ins and outs promoting both Google and Yahoo. Such
refinements are not germane to the point of this
article, which is simply to lay out the Internet terrain
in a way that is logical, so you, as the owner of your
web site destiny, can reach logical decisions about what
you need to do to maximize your chances for success with
your online venture.
A
final thought: Any marketing plan that doesn't take
search engines into consideration is like opening up a
retail store in the middle of a deep forest without any
roads close by and without a listed telephone number.
You wouldn’t do that would you?
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